Highly Recommended at the 2023 Australian Achiever Awards
12 May 2023 Blog Posts
The judging process for the 2023 Australian Achiever Awards for Australia’s Advertising, Marketing & Public Relations Services category was completed on 5th May.
Megantic scored Highly Recommended with an impressive score of 95.43%.
Now into its twenty-sixth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers. The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on eight criteria, each scored separately, namely:
- Time Related Service
- Addressing Client Needs
- Care and Attention
- Value
- Attitude
- Communication
- Overall Perception and Referral
The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses that have achieved award status over the last few years can be viewed at www.achiever.com.au.
Some of the comments Australian Achiever received from Megantic clients are:
“The team at Megantic stay on top of seasonal changes. They are happy to look at our suggestions. And they help us with things that are outside the scope of what they do. They always follow up by giving us a monthly progress report which we appreciate.”
“They are one of the best businesses we have dealt with. Jeremy is always prompt to follow up, even from the start. Lachlan has been incredibly helpful and has brought us along for the ride. I can ask him any questions, and he will respond with detail. They have been fantastic to deal with.”
“The Megantic team are always very keen to understand the industry and our business. They are great at providing ideas and solutions for us. As we are new to eCommerce, they have set it up for us. They have created strategies to expand into eCommerce, such as advertising for more staff. And they are happy to help us anywhere in general.”
These comments are all anonymous, but we thank each and every one of our clients. Whether their kind words and praise are used to help us in awards or not, we value them.
