Introduction
Hello Molly is an Australian fashion brand known for their fashion-forward clothes. The brand started in 2012 with the belief that every girl should be able to access wardrobe essentials that are on-trend and in style. They sell a variety of unique and fashionable dresses, tops, bottoms, and accessories, with new products released daily. The brand focuses on exciting designs suitable for various occasions, from casual days to formal events to swimwear. Hello Molly has a strong online presence, with millions of fans on social media and a quick product turnover.
Insight
We began working with Hello Molly in May 2023, as the business had huge goals for their online growth. The aim for Hello Molly internally was to grow the organic channel to supplement and add to their existing success with paid search, paid social, and email marketing. More specifically, we were tasked to double their non-branded organic traffic within the year. They also wanted the ability to pull back on increasing ad costs with Google and Meta and still grow the business exponentially online.
Our Approach
Our job was to connect the buyer with Hello Molly’s product range, even if they didn’t search for the brand name. This was a huge undertaking, as Hello Molly has over 40,000 products at any one time. New products are added to the website daily, and their team needed an efficient and clear way to categorise them.
Most of the products sold on Hello Molly are “own-brand” and do not have a strong search volume on their own, unless customers are already familiar with the brand. Our aim was to increase visibility in search engine results for product collections to drive more non-branded traffic to the website.
We made the assumption that anyone searching non-branded terms such as “long sleeve tops,” “summer dresses,” or “multi-coloured rompers” had either not heard of Hello Molly or hadn’t considered them in their choice to shop online for new clothing.
Our approach was to identify all the different ways that shoppers search for colours, sizes, trends, occasions, and seasonal events in combination with a product type. For example, a size medium pink bodycon dress for a party. We then opened and optimised collections accordingly so to maximise visibility in searches. This is how we achieved the ambitious goal of +100% year-on-year growth in non-branded traffic.
Year on Year Results
In only one year (July 2023 to June 2024), we have seen huge growth for Hello Molly. Looking specifically at Hello Molly US, we’ve seen organic transactions increase by a massive 20%—this represents an incredible more than 20x return on their investment in the campaign.
Summary
Our intensive keyword research and collection- and sub-collection mapping for filters has paid off in the long run. We spent months of mapping and getting all the onsite fields unique and correctly optimised as per current best practice, whilst minimising any potential duplication issues. Now that we have moved on to more traditional SEO techniques both onsite and offsite, we have been able to continue a strong growth trend organically and help the business in their new plans for expansion in FY25 and beyond.
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